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  • Career
     ≥ 2019 Expert on e-Systems| UNDP
     2018-2019 Project Director |Byte Consulting, CH
     2017 Customs IT Expert | World Bank
     2002-2016 Administrator| Webb Fontaine, FR, NG
     2002-2016 COO | Webb Fontaine Holding, CH
     1993-2002 Customs IT Expert | UNCTAD

    Main domains
     E-Single Window for trade, e-Customs, e-Justice

    Work experience countries
     Europe: Armenia, Bosnia-Herzegovina, Estonia, France, Georgia, Latvia, Lithuania, Romania, Slovakia, Switzerland
     South America: Barbados, Venezuela
     Africa: Cameroun, Côte d’Ivoire, Ghana, Mali, Nigeria, Togo, Tunisia
     Middle-East, Asia: Lebanon, Malaysia, Philippines
  • Profession
  • Computers
    Computer Management
  • Industry
  • Public administration / Associations / Authorities
  • Availability
  • Negotiable
  • Years of experience
  • Over 15 years
  • Education
  • Masters / MBA
  • Type of contract
  • Permanent
  • Working time
  • Full Time 100%
  • Salary
  • 140'000 to 150'000 CHF
  • Travel
  • Flexible
  • Geographical mobility
  • International
Experience
e-Systems Expert
December 2019 - January 2020
UNDP Armenia • Erevan • Armenia
  • Assessment of the ICT environment of the Judicial department of Armenia Supreme Judicial Council
  • Fact findings on e-Justice and national digitization strategy contexts
  • Audit and redesign of Judge Recruitment’ business processes in view of digitisation and integration of psychometric tests
Projects Director
January 2018 - November 2019
BYTE Consulting • Geneva • Switzerland
  • Analysis and redesign of business processes of all Tunisia customs’ departments
  • Drafting the specifications of the new Tunisia customs information system for World Bank tender
  • Audit and review of Armenia IT company’s organisation chart and management’s responsibilities
  • Design of Customer Support Services
  • Consultancy on customs IT components in the framework of Armenia adhesion to the Eurasian Economic Union
  • Drafting Bureau veritas’ Chad, Nigeria, Liberia technical offers for e-single windows / customs modernization tenders
  • Drafting FIP Software’s Kyrgyzstan, Tajikistan technical offers for e-single windows / customs modernization tenders
Customs IT Expert
July 2017 - December 2017
World Bank Tunisia • Tunis • Tunisia
  • Audit and diagnostic of Tunisia customs automation system and its environment
COO - Chief Operations Officer
October 2002 - February 2016
Webb Fontaine Holding SA • Geneva • Switzerland
  • Establishment of company’s offices worldwide
  • Setup and management of contractual service operations in customers’ countries
  • Projects implementation in new business fields
  • Management of largest IT projects
  • Webb Fontaine Group’s Board member
  • Co-founder of Webb Fontaine offices in Armenia, France, Nigeria, Philippines and Switzerland
  • 2005-2016 responsible for Nigeria contract (600 M$, 10-year)
  • 2013-2014 responsible for Côte d’Ivoire contract (150 M$, 5-year)
  • 2010-2011 responsible for Ghana contract (10 M$, 5-year)
  • 2004-2015 Setup and Director of WF Armenia office (applications development and ICT infrastructure support)
  • 2005-2008 Setup and Manager of WF Pilipinas office (applications development and support)
  • 2002-2016 Setup and Administrator of WF France (applications development and support office)
Customs Technical Expert
January 1993 - October 2002
UNCTAD • Geneva • Switzerland
  • • Resident expert for the implementation of UNCTAD customs automation system: Mali (1993-1994), Armenia (1995-1997), Romania (1997-2000).
    Setup and management of local teams, business processes reengineering, deployment, second level support and training. Reporting to government.

    • Customs software deployment feasibility study: Barbados, Philippines, Venezuela.

    • Training and technical support: Bosnia and Herzegovina, Estonia, Georgia, Latvia, Lebanon, Lithuania, Malaysia, Philippines, Romania, Slovakia.
Education
Prince 2 Foundation
March 2017 - March 2017
ITTA (Certification) • Geneva • Switzerland
ITIL Foundation
May 2017 - May 2017
ITTA (Information technology) (Certificat) • Geneva • Switzerland
Supply Chain Management
January 2019 - April 2019
MIT (Supply Chain) (Certification) • Geneva • Switzerland
Highlights
  • Relationships and organisation
  • Multicultural people management
  • Adaptation to challenging environment
  • Problem solving
Skills
  • Electronic Single Window for international trade
    Expert
  • Customs and risk management e-systems
    Expert
  • Destination Inspection e-systems
    Expert
  • Electronic justice systems
    Good
  • Treasury Management systems
    Intermediate
Interests
  • CIG promotes business innovation, digital solutions and change management facilitation with a focus on entrepreneurial mindset, emotional intelligence, divergent and design thinking.
Portfolio
Abidjan • Ivory Coast
Lagos • Nigeria
Languages
  • Français
    Expert
  • Anglais
    Expert
  • Russe
    Notions